Privacy Policy

1. Introduction

Parse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document analysis platform.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you register
• Documents: Files you upload for analysis
• Analysis Data: Chat conversations, saved charts, and reports you create
• Workspace Data: Team information and collaboration settings
• Branding Preferences: Custom colors, logos, and fonts you configure

Information Collected Automatically

• Usage Data: Features used, pages visited, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and error logs
• Cookies: Session tokens and preference settings

3. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Process and analyze your documents using AI
• Generate charts, insights, and reports
• Authenticate and secure your account
• Send service-related notifications
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve features
• Detect and prevent fraud or abuse

4. AI Processing

Your documents are processed by AI systems (including third-party AI providers like Anthropic) to provide analysis features. Document content is sent to these services for processing but is not used to train AI models. We select AI providers with strong privacy practices and data protection commitments.

5. Data Storage and Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing (bcrypt)
• Access controls and authentication
• Regular security assessments
• Secure cloud infrastructure (AWS, Railway, Vercel)

Your documents are stored securely and are only accessible by you and users you explicitly share them with through workspaces.

6. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Cloud hosting, AI processing, email delivery, and error monitoring services that help us operate
• Workspace Members: Users you invite to collaborate in your workspaces
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data
• Export: Download your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@parse-app.com

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising. You can control cookie settings through your browser, but disabling essential cookies may affect Service functionality.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@parse-app.com